Customer Support

Contact Information

For any questions, concerns, or support needs, please contact us:

• Email: support@superbox.to
• Response Time: We aim to respond within 24-48 business hours
• Business Hours: Monday - Friday, 9:00 AM - 5:00 PM PST

Product Warranty

SuperBox products are covered by a limited warranty against manufacturing defects:

• 90-day limited warranty from date of purchase
• Covers manufacturing defects and material failures
• Does not cover damage from misuse, accidents, or normal wear and tear

Return Policy

We accept returns only for products with manufacturing defects or flaws:

• Returns accepted within 30 days of delivery
• Product must have a verifiable defect or flaw
• Original packaging and all accessories must be included
• Proof of purchase required
• Customer must contact support@superbox.to before returning

Note: We do not accept returns for change of mind, buyer's remorse, or cosmetic preferences. All sales are final except in cases of product defects.